The South African Social Security Security Agency (SASSA) plays an indispensable part in facilitating a number of social grants to South Africans. These grants are important to people who depend on government support for a number of reasons like old age, disability, or losing one’s job. Considering the so much ongoing demand for financial support, tracking the payment has become even more important. Luckily for users, checking your SASSA status has never been easier.
In this article, we will walk you through the required steps to perform a SASSA Status Check so that you can manage your payment and status with ease.
What is SASSA?
Before taking a look at the steps involved in checking your payment status, let us take a look at what the South African Social Security Agency does. SASSA is responsible for providing social grants which include:
Old Age Grant – issued to citizens who have reached the age of 60.
Disability Grant – issued to disabled people.
Care Dependency Grant – issued to children suffering from severe disabilities that require constant attention and care.
SASSA still makes sure that their assistance goes to intended recipients, and keeps constant payments as long as beneficiaries manage their schedules and track intervals without any interruptions.
What Benefits You Get From Checking SASSA Status?
Checking SASSA status has offered various benefits:
Ability To Track Payments: You can check if you are going to be paid on your scheduled date.
Prevention: Free checking solves problems regarding payment delays or other issues before and early, before something bigger does become problematic.
Ease Of Access: You do not need to stand in long queues at SASSA waiting for your turn, and you can check your status right from your home.
In the past, as a myriad of other people, beneficiaries needed to check in person at the SASSA offices to find out the payment statuses. However, technological advances like these make the process as simple as checking your status with just a few clicks.
How to Check Your SASSA Status Online
A SASSA Status Check can be done easily online. Follow the steps below to check your status and do it today.
Step 1: Official SASSA Website
Please proceed to the relevant page by visiting the official SASSA website, www.sassa.gov.za. This is the most reliable of all the available payment status checking tools. Pay special attention when using some other websites because they might be scams and provide you with falsified information.
When on the homepage, check for the “SASSA Status Check” link to take you to a page where you can now enter the required personal details to retrieve your status.
Step 2: Providing Personal Details
Checking your status requires that you provide a number of personal details, which in most cases include in this case include the following;
South African ID Number: A one of a kind number that is allocated to citizens and resident of south Africa.
SASSA Reference Number: For clients that request for these grants, they are provided with a reference number that they can use to verify their application status.
Entering all the required requests above ought to be correct. Entering incorrect ID number, or the incorrect reference number information would negatively affect the result to be returned.
Step 3: What’s Next – Submission of Details
After filling in all the relevant information, go ahead and hit the “Submit” button. The system will undertake the requisite updates and provide you the most current update on your payment status. Results will be presented to you regarding your grant, whether it has been approved, is still being processed, or there are other issues that need to be worked on.
Step 4: Check Your Current Standing
The system will immediately display your current status based on the suitable information submitted. The system has to show you the current status of your payment with all the necessary updates like:
Payment Checklist: This shows that a payment for your service has been completed.
Pending: If the grant is still in the review stage the system should show “pending.”
Children’s Grant Payment Issues: On certain occasions there can be hindering issues stopping your payment like lack of documents or differences between lines on the application that are supposed to be filled.
Additionally, the system has to update all these new features through the correct enhancements. These changes can sometimes take from a few seconds to a couple of minutes hence the update speed should be taken note of. It is advisable to check up on SASSA for pending or payment issues for confirmation with ease of mind.
Step 5: Follow Up If Necessary
When your payment status is pending or there appears to be a problem, you may have to follow up with SASSA. Here is what you can do:
Call the Call Center: For any general questions or request help with your status, contact SASSA’s call center at 0800 60 10 11.
Email for Support: Customers having particular problems pertaining to the payment may email SASSA for any additional questions.
Visit a SASSA Office: In case you are unable to solve the issue online, it would be prudent and more helpful to visit a local SASSA office to gather more information.
Alternative Ways to Check Your SASSA Status
Although the website is the primary means of checking your status, some beneficiaries who do not have easy access to the internet can also check their status using other methods. Here are some alternatives:
SASSA Mobile Application: Beneficiaries can use the SASSA mobile application which is available on iOS and Android devices to check their payment status.
SMS Service: In case there is no internet connection, simply send an ID number to grant SMS services at 082 046 8553 and receive the status of your grant along with the application.
Toll-Free Call Center: For convenience, SASSA offers zero-cost phone assistance at 0800 60 10 11 to help with verifying the application status.
Common Issues and Troubleshooting Tips
While the process of verifying a status is meant to be easy, common challenges can appear. In case you need them, this is how to solve the problems.
No Update Available: Being in a situation where there is no update or the status cannot be fetched usually means the application is under review. With that in mind, consider waiting a handful of days followed by rechecking.
Website Downtime: Having troubles with accessing the SASSA website means the site is likely down for maintenance. If that is the case, trying out other available options to check the status would be an advisable idea.
Incorrect Information: As basic as this may sound, it is vital to check the information provided for accuracy. The reference number and ID number entered should be correct to avoid complications.
Conclusion
It is very easy to do a SASSA Status Check because the tools are available online. Whether confirming a payment date or solving issues, information is available at a click. Following the guidelines discussed in this write-up will ensure that every social grant recipient sidesteps unnecessary halts.
However, any challenges faced during a status check should be addressed with SASSA directly. Knowing how to check your status means there is no shortage of information when it comes to social grants.
